Q: Who is Stork Registry?

Stork Registry is the domain name registration service that helps bring your online dreams to life.  Whether you are setting up the next great online business or sharing your poetry with the world, it all starts with the right domain name.  Stork will deliver your new domain name to you safe and sound.

Q: Why do people trust Stork with their domain name registration?

At Stork, we know your website is your online baby.  Like any parent, you want to ensure your baby grows up in a safe and nurturing environment and lives up to its full potential.  Stork delivers with the secure servers and dedicated support that keep your bundle of joy safe and secure.

Q: How do I register a new domain name?

To register a new domain name, first check to see if it is available by searching on StorkRegistry.com.  If the domain name is available, simply sign up an account, pay with a credit card, and the domain name is all yours.

Q: When does my domain name expire?

When you register a domain name, it is not permanent.  You can select the length of time you would like to renew your domain name, from one year up, and pay in advance to keep your domain name for the selected period of time.

Q: How do I renew my domain name?

When it is time to renew your domain name, simply log into your account.  Review the renewal rates, choose the domain names you are renewing, and follow the on-screen directions.

Q: What happens if I forget to renew my domain name?

Before your domain name expires, we will notify you at the email address listed in your account.  If you do not renew and pay by the domain renewal date, your domain will expire and your website content will be replaced with our domain parking page.  Thirty days after your domain expires, it will be available for others to purchase.

Q: I forgot to renew my domain name, can I still get it back?

If your domain name has passed the expiry date and you wish to renew, contact us at support@storkregistry.com to open a case. You may still be able to repurchase your domain name for the renewal fee plus an extra expiry fee. If your domain name expired more than thirty days ago and was purchased by someone else, you will not be able to renew your domain. You can always try contacting the new owner to discuss purchasing the domain directly from them.

Q: What is auto renew?

Auto renew is a safety feature we have added to your domain name account.  This prevents you from forgetting to renew and losing your domain name when it expires.  Before your domain name expiration date, we will attempt to bill the credit card associated with your account.  If we are successful, your domain will be renewed.  If we are unable to bill your credit card after a second attempt, you run the risk of losing your domain name when it expires.  You can choose to turn off auto renew at any time by logging into your account and editing your credit card preferences.

Q: How do I transfer an existing domain name to Stork?

If you already own a domain name but would like to transfer it from your current domain name registrar to Stork, you must first set up an account.  Once you are logged into your Stork account, you will see an option to transfer.  Fill in the special code you received from your current registrar, then once we verify the transfer, your domain will be safely in Stork's care.

Q: I misspelled my domain name when I registered it, what can I do?

If you made a spelling mistake or other error when registering your domain, we are unable to change it.  Please check your order carefully before making a purchase.

Q: Where do I change my credit card or other information?

If you need to change your credit card, address, or other information, simply log into your Stork account and change the desired fields.

Q: What is WHOIS and why is my information public?

WHOIS is a public database of all domains and their associated contact information from any and every domain name registrar.  This could include the host name and IP addresses for the domain, domain name holder's name and address, administrative and technical contact email addresses, address, and phone number, registration date, expiration date, and date of last update to the record.  This information is publicly available to anyone and everyone.  If you would like to keep your contact information private, you can purchase the privacy option from Stork.

Q: Does Stork offer any advertising options?

If you are interested in advertising with Stork, please see our advertising section. You can also contact sales@storkregistry.com for more information on our advertising options.

Q: Who do I contact for support?

If you have an account, billing, or technical problem with your domain name registration, you can contact the Stork support team at support@storkregistry.com. We will help get your domain name back on its feet.

Q: Will you notify me before my domain name expires?

About a month before your domain name's expiry date, we will email you a reminder at the email address associated with your account. We will send at least one more reminder before the expiry date and a notification after your domain name expires. If we do not receive a payment before the expiry date, your domain name will expire.

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